ChatMai

All Your Chats. One Inbox.

Bring supported customer conversations, context, and follow-up into one workspace. Available connections depend on platform approval and setup.

Start free Sign in

Create your account in a few minutes. ChatMai then opens your workspace, and you connect your first channel.

We will help you set up your account. Channel access depends on each platform’s approval and configuration. Talk to us about setup

Illustrative shop owner replying while preparing orders

Explore channel connections

Connect supported social and commerce channels in one workspace. Availability depends on each platform’s approval and setup.

Connect a channel

Facebook, Instagram, LINE, TikTok or a shop. Every message from the channels you connect lands in one inbox, and nothing is replied to automatically until you have finished the rest of this.

Tell the AI about your business

Your shop name, what you sell and how you like to sound. Every reply is written from this, so it is the difference between answers that sound like your shop and answers that sound like a bot.

Fill the knowledge base

Products, prices, delivery, returns, opening hours — anything a customer asks. The AI answers from these entries, so five real ones beat a long description of your business.

Your business. Your voice. Your language.

Choose from nine interface languages. Explore examples from different kinds of independent businesses, then make the workflow your own.

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